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Google NewsAI chatbots vs humans? Real customer service is worth waiting for  Fast CompanyAirbnb releases group booking features as it taps into AI for customer service  TechCrunchAI’s increased role in customer service and what it means for brands  Ad AgeWhat is Customer Service? Definition and 2024 Guide  MarketWatchUsing empathy for better customer service  ABC4.com4 Keys to Great Customer Service in 2024 | Inc.com  Inc.How AI can enhance customer service  The Keyword | Google Product and Technology NewsHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunch

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